Help & FAQ « Instant Awnings - Commercial Pop Up Shelters, Mini Marquees, Pop Up Gazebos

Help & FAQ

Can I join two units placed alongside each other?

Yes, you can. In our accessories section there is a guttering system that can be used to join the two units together and run off rain water.

Can I cover the windows up?

Yes - although all of our side walls in the Pro-40 range have windows, we have also added roll up window covers on the inside of each window wall that can either be pulled down to cover the window panel, or it can be rolled up to allow light and vision in to the awning.

How do the side walls attach?

Our side walls attach by strong velcro, heavy duty zips and velcro fastening at multiple positions on each leg. A strip of velcro runs all of the way along the top of each side wall, and that velcro attaches to the underside of the canopy. Where two side walls meet at the corners, a heavy duty zip joins the two walls to ensure protection from both wind and rain.

How long does delivery take?

Our Pro-40 and Club-32 ranges are almost always in stock, so delivery takes just 48hrs. For custom branded orders, we are currently able to deliver orders within 12-18 days of artwork confirmation.

How can I see how my branded awning will look before I place an order?

We provide a free mock up service, and all we need from you is your company logos, and any other information that you’d like to appear on the awning. We’re able to print on all four sides of the roof, and all four side wall panels, both inside and out. Mock up’s usually take 24hrs to produce, providing we have all of the required information. For further information, please contact Ben Smith on 01743 457 833 or email ben@instantawnings.co.uk

Canopy Gazebo

In this day and age convenience is everything, from mobile phones to online shopping everything is seemingly geared to make our life easier and pop up canopies are no exception. On our site you will see a range of shelters that can be erected in a matter of minutes with the minimum of hassle, we are sure you will agree that this is extremely important in the often inclement climes of Northern Europe. Our latest ranges of pop up shelters are suitable for almost any occasion or event and can also be branded to corporate specifications if required. The added publicity generated by our branded shelters are an added bonus for those hosting outdoor events as they fit the purpose for which they are intended and also hit those all important marketing objectives. From trade shows to country fairs to outdoor promotional events you can be assured that these mini marquees will be well received especially in the event of a sudden downpour. If you are not entirely sure which of our product range best suits you please don’t hesitate to contact us. Simply give us a brief outline of your event, number of people attending and the dates required and our team will happily make some recommendations if required. If you require something a little bit out of the ordinary and do not see the product detailed on our website please contact us, we aim to please and will do all in our power to ensure you get what you are looking for.

No need to buy

As a company with a highly diverse customer base we realise that not everyone uses instant shelters on a regular basis which is why we offer a comprehensive hire service. This service is particularly attractive for those people who hold annual events or fundraisers and only require protection from the elements on a once yearly basis. They not only provide an element of protection from the wind and rain but also from direct sunlight. Depending on what you plan to keep under your instant canopy, protection from direct sunlight is just as important as protection from other adverse meteorological elements. We have researched the market in order to keep our prices as competitive as possible and can also facilitate the erection and disassembling of the easy up structure if required. We do require a nominal deposit at the time of hiring but this is returned with 24 hours of the shelter being logged in and checked at our hire storage facility. If you require a number of units for a bigger event we may be able to offer a discount on request, please contact our business to business team for further details on wholesale hire pricing. Again, if you have any questions about our hire service or indeed any aspect of our business please don’t hesitate to contact us and we will endeavour to answer any questions quickly. Our business is built on providing a great service at all times, this applies to the actual products we sell as well as customer service so please provide us with your feedback.

Pop up Canopy

If you are the owner of a pub or restaurant and need to provide a facility for smokers you need look no further. Due to space or planning permission constraints it simply isn’t always practical or possible to erect a permanent or even semi-permanent structure, this is where our range of ez up structures come into their own. To say they are versatile would be an understatement as they are more than suitable for almost any situation you care to mention. By not having pop up awnings for smokers at your premises you could almost be encouraging people to take their custom elsewhere, this is something that is obviously best avoided. In previous years the type of instant canopy we specialise in may have been prohibitively expensive; thankfully this is no longer the case. We pride ourselves on having something to suit absolutely any budget or setting and if you can find a better combination of both product and customer service anywhere we would be surprised. If you require some independent assurance as to our ability to meet your canopy gazebo requirements please take a look at the testimonials on our website. These are real reviews from real people who decided that our service were worth commenting upon, we use this feedback in order to maintain and improve upon the service we offer. Whatever the utilisation, whatever the time of year we are sure we have something for you, step in inside and take a look.

Pop up Gazebo

Our most popular range of pop up awnings are without doubt the PRO-40 range. Over the past six years we have sold more of these than any other product and with good reason. This particular range combine durability and practicality with more than a little bit of style and coming in seven different sizes provide the ideal instant canopy for most situations. This range is ideal for commercial customers as they will withstand everything the elements can throw at them. Most people can erect this pop up canopy in a matter of minutes and with a strong aluminium frame and a purpose built bag it is no wonder that this model is generally regarded in industry circles as the king of pop up shelters. The top and sidewalls for this range are available in eight colours, are 100% flameproof and waterproof and also come with a reassuring 12 month manufacturer’s warranty. Although this range is the most popular of our mini marquees we realise that they might not be suitable for all which is why we also stock the highly regarded Club-32 range. The Club-32 range are ideal for those on a budget and are more than suitable for recreational use by providing fantastic cover if you need to whip it out in a hurry to shelter from the weather. For further information on both these ranges please see the relevant pages of our website or contact us for further information either by e-mail or telephone.

Accessories

Here at Instant Awnings we don’t just supply you with the easy up and let you get on with it, we also offer a wide range of accessories which we are adding to as and when they become available. Our current selection consists of canopies, (if you fancy a change of colour or replacing one that has seen better days) sidewalls, roller wheel carry bags, Rolson ratchet tie down kits, weights bags and weights plates sets. As previously mentioned we are always looking to add to our instant shelters accessories so if you do identify anything you think we should be stocking and currently don’t we want to hear from you. Again, customer feedback enables us to meet the needs of a growing number of people and ultimately improve the all round service we offer. For those with an eye for a bargain we also have a clearance section on our website. This section can include all manner of pop up awnings and also certain selected ez up canopy accessories, if you cannot see the item you like one month the chances are you will spot it the next so please be sure to bookmark our site and keep coming back. If you like the look of our products but cannot quite visualise them in action please take a few moments to visit our photos section, here you will see a selection of pop up canopies both logo branded and unbranded in a variety of settings.

Industry Experts

It may be true to say that it is possible to obtain mini marquees at incredibly cheap prices both online and in specialist retails centres but please bear in mind that you usually get what you pay for. An unbelievably cheap pop up canopy will inevitable be mass produced using the cheapest materials available. Such items usually have a significantly shorter lifespan than quality products from reputable suppliers and purchasing them really is false economy as they will need replacing in no time at all. Another consideration worth noting is the safety aspect of these products; the chances are that they have not undergone the same strict quality control procedures as those employed by dedicated specialists such as Instant Awnings. We take great pride in the products we sell and you can rest safe in the knowledge that if you buy a canopy gazebo from us you will also receive unrivalled levels of customer care in regard to both pre-sales and after-sales, the same cannot be said for some of the nameless and faceless suppliers that inhabit the world of cyberspace. Like anything if something is worth doing it’s worth doing well which is why we would encourage you to visit the industry experts at Instant Awnings before you do anything else. We are dedicated suppliers with years of combined experience in the sector and we are confident you will not find a more comprehensive specialist either online or anywhere else.